If you have access to your old account:
You can transfer items and claims to your new account yourself.
To transfer your rank, you must send an email request to store@valegate.com. Please use the same email address that was used for the original rank purchase.
If you no longer have access to your old account:
Contact an Admin in-game.
Once we verify ownership of your old account, we can transfer your rank, claims, vote points, and inventories.
Warning: Your old account will be permanently banned during this process. This action is irreversible.